- Injured participant or parents of injured participant (if a minor) will complete the USA Rugby Incident report located here.
- Once the incident report is complete, email the report to USA Rugby at
*** No bills can be processed by AIG Insurance until a completed incident report has been sent to USA Rugby***
- You must file a claim with your family health insurance prior to filing anything under this policy. Please be sure to supply your medical provider your family health insurance information as primary coverage and the USA Rugby Insurance program information as secondary. If you provide the above information to the medical providers, they will automatically bill the primary and secondary (USA Rugby/AIG) insurance with the proper itemized billing statements and the required primary insurance Explanation of Benefits (EOB's). If you do not have family health insurance, the USA Rugby/AIG Insurance program would be your primary insurance and the medical providers should be provided with the AIG mailing information below.
- Important ** If you do not have family health insurance, making USA Rugby/AIG primary coverage and your medical treatment is not an emergency, please note that the following treatments require approval prior to service: Surgeries, MRI's, CT Scans and Physical Therapy. If you are having any of the above treatment you will need to make sure that your health care provider receives the attached Medical Approval Form prior to services.
**Please note that AIG will not be able to process any medical bills without a completed incident report. You must submit an incident report to USA Rugby per the instructions above within 30 days of your injury**